Computers and Technology

Please give an example of a technical issue you were not able to resolve on your first attempt. what troubleshooting steps did you take and what was the end result?

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My scanner wouldn't work on our PC by using the scan buttons on the printer. Normally it works when I do this. So I went to the control panel and chose our printer and it had an icon for the scanner so I clicked on it and the scanner then worked and afterwards it worked juerst with the buttons on the printer as well. 

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